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1. Attach photos when creating a profile ad along with the membership application.

2. Photos can also be emailed to contact@prisonfriendship.com — please include the inmate’s name and DOC number with the email.

3. Friends or loved ones may send hard copy photos through U.S. Postal Mail.

4. If the facility allows photos to be sent electronically, the inmate can send them directly from their institutional email. They just need to add realprisonfriends@gmail.com to their approved contact list or send us an invite.

Once photos and full payment have been received, the profile will be processed and uploaded to our platform.
All hard copy photos will be safely returned.

1. PayPal
Payments can be made safely through PayPal, either by logging into a PayPal account or using a bank card.
When sending a payment, please include the inmate’s name and DOC number in the payment notes.
Profiles cannot be processed without this information.

2. Cash App
Payments can also be sent via Cash App to $PFpenpal.
Be sure to include the name, DOC number, state, and what the payment is for in the notes.
Payments missing this information cannot be processed and will be considered forfeited, as we’re unable to track unidentified transactions.

3. Mail
Friends or loved ones may send an institutional check or money order by U.S. Postal Mail.
Once payment in full is received, the profile will be processed.
Please make sure the name, DOC number, and payment purpose are clearly written.

We appreciate you and thank you for using our service.

Mailed Payments/ Photos Should Be Sent To:

PrisonFriendship
PO BOX 24481
Dayton, OH 45424

Please make sure all payments include the inmate’s full name, DOC number, and payment purpose so everything can be processed correctly.
Once a profile has been posted, refunds cannot be issued, including for profiles that are removed, suspended, or deactivated by the inmate, facility, or by PrisonFriendship.

We truly appreciate everyone who supports our mission of helping connections grow and last.
Submitting a payment means these terms are understood and accepted.