1. Attach photos when creating or updating a profile ad along with the membership application.

2. Photos can also be emailed to contact@prisonfriendship.com — be sure to include the inmate’s name and DOC number in the message.

3. Friends or loved ones may send hard copy photos through U.S. Postal Mail.

4. If the facility allows photos to be sent electronically, the inmate can send them directly from their institutional email by adding realprisonfriends@gmail.com to their approved contact list or sending an invite.

Once we’ve received the photos and full payment, the profile will be processed and uploaded to our platform.
All hard copy photos will be safely returned.

Payments can be made safely through PayPal using a PayPal account or a bank card.
Please include the inmate’s name and DOC number in the payment notes so we can match the payment to the correct profile.

2. Cash App
Payments can be sent to $PFpenpal on Cash App.
Be sure to include the name, DOC number, state, and what the payment is for in the notes.
Payments missing this information cannot be processed and will be forfeited.

3. Mail
Friends or loved ones may send an institutional check or money order by U.S. Postal Mail.
Please make sure the name, DOC number, and payment purpose are clearly written.

Mail payments and photos to:
PrisonFriendship
PO BOX 24481
Dayton, OH 45424

Already have a profile and need to make an update? Here’s how it works:

1. Use the online form to request any profile updates or upgrades. This is the fastest and easiest way to submit changes.

2. If unsure or unable to use the form, changes can also be sent by mail. Include the inmate’s full name, DOC number, and a clear description of the requested updates.

3. Address changes are always free and must be submitted by mail for verification purposes.

4. If photos need to be updated, please follow the photo submission instructions above (photos can be mailed, emailed to contact@prisonfriendship.com, or sent through institutional email when allowed).

5. Submit payment for any upgrades or add-ons through PayPal, Cash App ($PFpenpal), or by mailing a money order or institutional check. Always include the name, DOC number, and payment purpose to ensure proper processing.