Frequently Asked Questions

Here are some common questions we get about writing to someone on the inside

Yes. All You Have To Do Is Fill Out The Application On The “Create A Profile” Tab On The Home Page. You Then Pay Online By Following The Prompt At The Bottom Of The Profile Application.

Yes. We Are Currently Using PayPal That Is A Secure Online Payment Company.

Yes. Our Members Can Cancel Their Profiles Anytime. All They Have To Do Is Submit The Request In Writing Or Through Their Institutional Email (If Applicable). Once We Verify Their Request It Will Be Removed Immediataely.

No. Unfortunately, Once We Process A Profile We Have Administrative Costs; Therefore, We Can’t Provide A Refund.

That Is Totally Up To You. Writing A Snail Mail Letter Can Take A Long Time Depending On Where You Live And The Mailing System At The Prison. Using Their Institutional Email Is The Most Efficient Way, But The Rules Pertaining To Those Services Vary From State To State.

There Is A Variety Of Different Institutional Email Companies But The Most Common For State Prisons Are Jpay And Connectnetwork/GTL

Federal Prisons Use CorrLinks

There Are Also Different Rules To What You Are Allowed To Send Depending On What State Your Pen Pal Is In. We Recommend That You Read The Information On The Institution’s Website If You Want To Be Sure About What You Are Allowed To Send Or Not.

You Have To Set Up An Account With Your Pen Pal’s Institutional Email Service. There Are Several Of Them And The Rules Vary. Most Of These Services Are Easy To Navigate, But Some Can Be Troublesome.

Yes. This Requires You To Set Up An Account With The Phone Company Providing The Service At Your Pen Pal’s Prison. Calls Are Paid By Either You Or Your Pen Pal. There Are A Variety Of Ways These Accounts Can Be Set Up, So Pick Which Option Is Best For The Both Of You.

Costs Vary From State To State… Institution To Institution For Many Different Reasons. However, The Main Determinant Of Cost Is Whether You Have A Local Number For Your Pen Pal To Call.

By Purchasing One From Companies Such As Skype. There Are Many Of Them To Choose From. Or You Can Get A Free Number For The Area Code You Need From Services Such As Google Voice, But These Numbers Go Quickly And Can Be Hard To Get.

Accordion Co

Yes. You Can Visit Your Pen Pal, But All Visiting Rules And Regulations Are Different. Usually You Have To First Get Approved On Your Pen Pal’s Visiting List. Normally This Requires Filling Out A Visiting Form By Snail Mail Or Online, And Sending It To Their Institution For Verification.

ntent

Absolutely. Once Again The Rules Allowing You To Send Money Vary; However, In Most Cases You Have To Be On Their Visiting List To Put Money On Their Personal Account. If You Live Overseas, This Can Be Complicated, Because Most Of The Online Banking Sites Won’t Accept International Debit/Credit Cards.

Though We Advise That You Establish A Healthy Relationship With Your New Friend Before You Start Sending Them Money And/ Or Gifts.

THANK YOU!

WE AT PRISONFRIENDSHIP WANT TO THANK YOU FOR REACHING OUT TO THOSE WOMEN AND MEN INCARCERATED. THE SUPPORT AND ENCOURAGEMENT YOU GIVE MAKES A DIFFERENCE; NOT JUST IN THEIR LIFE, BUT IN YOURS TOO. BE PART OF THE SOLUTION! NEVER FORGET THAT IF YOU CHANGE A LIFE... YOU CHANGE THE WORLD.

We know that navigating the prison system can be complicated, so we welcome any questions you may have. for additional information on how to correspond with someone in prison, you can read more here.

There is a saying, “if you’ve been to one prison, you’ve been to one prison”. all of them are really very different. so if you need assistance, please contact us at the email address below:

prisonfriendship1@gmail.com.

respectfully,

PF Staff